Insourcing MRO Guarantees Positive Experience

Jens Thordarson, VP of technical operations, speaks about what's driven Icelandair to expand its insourcing at MRO Europe. Thordarson was the speaker for the Opening Panel Session: Customer Speaker. "There are few factors at play. First of all, what we are doing is adding to our hangar capacity and...
Lee Ann Shay

As executive editor of MRO and business aviation, Lee Ann Shay directs Aviation Week's coverage of maintenance, repair and overhaul (MRO), including Inside MRO, and business aviation, including BCA.

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