Miami Turns To Disney To Help With Customer Service Training
Miami International Airport has partnered with the Disney Institute to provide customer service training to 300 employees under its new Concierge MIA program. Aviation Director Jose Abreu made management changes in October 2006 that included putting customer service under operations, said Dickie...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
