WEBINAR: Tackling the "Baggage Mountain": Driving Operational Efficiencies Through Automation

September 28, 2022
11:00 am EDT / 8:00 am PDT

 

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You've likely read about or seen first-hand the “baggage mountains” accumulating at airports around the globe as passengers wait to be reunited with their delayed bags. The numbers reflect the industry's current difficulties in maintaining effective baggage management processes amid surging passenger traffic as we emerge from the pandemic. Join us for this webinar as our baggage experts discuss where we are now and how automation is helping to improve efficiency in mishandled baggage operations.

By attending this webinar, you will gain a better understanding of:

  • The issues that airlines and airports are currently facing with mishandled bags, with a detailed look at SITA's Baggage IT Insights report findings
  • The market forces driving digitalization and simplification in the baggage industry
  • Real world examples of how airlines and airports are embracing automation to improve their baggage processes

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Speakers:

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Peter Drummond
Head of Baggage - SITA

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Nicole Hogg
Senior Product Manager, SITA Baggage Management - SITA

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Eleonore Wenzl-Bery
Project Lead, Process Expert in Passenger & Baggage Processes - Lufthansa Group

Moderator
Victoria Moores - Moderator
European Editor - Air Transport World

 

Sponsored by:

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Unable to attend? Register anyway. All registrants will be sent a link to the webinar archive so you can view it at your own convenience.