CUSTOMER SPOTLIGHT: The Power of Priority Access and Premier Support

March 5, 2026
2:00 pm EDT / 11:00 am PDT

For single-aircraft operators, aircraft availability is essential. When an aircraft is down, operations, schedules, and business continuity are immediately impacted.

Join Aviation Week Network and Rolls-Royce for a live customer discussion featuring Frank Madison, Flight Department Manager, as he shares how CorporateCare® Enhanced supports aircraft availability through OEM-backed infrastructure and global service access.

In this session, Madison will provide firsthand perspective on the operational value of having priority access to Rolls-Royce’s worldwide support network; including lease assets, parts access, 24/7 Aircraft on Ground (AOG) support, Engine Health Monitoring (EHM), and direct technical expertise.

Through real-world operational scenarios, the discussion will explore how Priority Access and Premier Support work together to minimize downtime, accelerate recovery, and keep aircraft ready when it matters most.

This webinar offers operators a practical look at how comprehensive OEM support extends beyond maintenance, delivering the confidence, continuity, and responsiveness required to sustain critical operations.

In this webinar, you will learn:

• How CorporateCare® Enhanced supports aircraft availability through priority access to its global OEM infrastructure.
• The role of AOG response, lease engines, parts access, and EHM in minimizing operational disruption.
• Customer insights into how integrated support services protect performance and sustain continuity.

Speakers:

Frank Madison
Flight Department Manager - CB Air

James Prater
Vice President Customer Support - Business Aviation - Rolls-Royce

Mike McClary - Moderator
Writer and Editor, Aviation Week Network

Sponsored by:

Unable to attend? Register anyway. All registrants will be sent a link to the webinar archive so you can view it at your own convenience.