MADRID—MRO providers must rethink how they do business both with competitors and airlines, even if it means seemingly counter-intuitive moves like taking on more financial risk and cooperating with traditional rivals, several senior industry executives said during a panel at MRO Europe. “In the past, a lot of financial risk was taken by the operator,” TAP Maintenance & Engineering Vice President-Marketing and Sales Carlos Rulvo said. “Today, an MRO organization has to be willing to accept more of that themselves.”
MADRID—GE Aviation is increasing its investment in big data analytics to flag potential engine performance trouble spots and has used some of this learning to revamp its engine support portal, company executives said. Speaking at MRO Europe in Madrid, GE Aviation General Manager-Services Marketing Bill Dwyer said the company’s focus is now on prognostics, or using data to turn unscheduled events into scheduled maintenance.