Complaints about foreign airlines are on the rise at DOT
Of 9,606 commercial aviation complaints filed at DOT in 1998, 1,001 were about foreign airlines, up from 882 in 1997.British Airways accounted for 79 complaints, Air France and Air Jamaica 71 each, KLM 58 and Lufthansa 44. United and Northwest each drew more than 1,100. Tour operators were the...
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