That legacy and low-cost airlines can learn a lot from each other is almost taken for granted at International Airlines Group (IAG). At IAG executive committee meetings, Vueling CEO Alex Cruz is known to have spoken up regularly when he thought his colleague, British Airways CEO Keith Williams, was not radical enough in implementing measures that would make the sister carrier more efficient. What Cruz did not know at the time was that he would soon be running BA himself. “We only told ...

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