Barely a month since he took over, Air France-KLM’s new CEO, Benjamin Smith, has achieved the seemingly impossible. In a few short weeks, he has uprooted himself from Canada, where he was previously Air Canada’s chief operating officer, set up home in France and also taken on, albeit temporarily, the dual role of Air France CEO. That would count as an extremely busy few weeks for most people.  But Smith has also managed to calm an Air France labor conflict that was marked ...


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