Imagine you are a passenger on an airline flight when suddenly you hear a loud pop, and the oxygen masks deploy. As you put yours on, your heart starts to race and you look quickly around the cabin to see what is happening. Behind and in front of you, flight attendants have sprung into action as the aircraft begins to descend. You don’t know the extent of the crisis, but minutes later you are safely on the ground. A similar scenario recently occurred when Southwest Airlines ...


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