John Crichton, the Laureate in Civil Aviation, has been at the forefront of an international movement to shift air traffic management from government bureaucracies to customer-focused, technologically nimble, independent organizations. Crichton recently retired as CEO and president of Nav Canada, after starting as head of the air navigation service provider (ANSP) in 1996, when it was still part of the government. As its leader, he oversaw the transformation of a troubled agency into a ...

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