Airlines Use Apps, Social Media To Better Deal With Disruption

Credit: British Airways
Airlines are able to deal more efficiently with disruptions in scheduling thanks to the social media revolution. Most passengers possess smartphones and endless apps so, ideally, keeping travelers apprised (and sanguine) about delays is easy to accomplish. But this can be a double-edged sword. “It’s...

Subscription Required

 

This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login

 

Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.