Carriers Improve On-Time, Baggage-Handling Rates In July; Complaints Rise
The 10 largest U.S. carriers posted an on-time record of 78.9% in July, a marked improvement from the June rate of 70.4% and higher than July 1997's 77.5%, according to DOT's Air Travel Consumer Report. Southwest had the highest rate, 83.9%, followed by Delta, 81.9%, and US Airways, 81.0%. United...
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