Carriers Better Delay, Baggage, Complaint Records In 2001
U.S. carriers in 2001 improved their record for on-time arrivals to 77.4%, compared with the 72.6% they posted in 2000. For December 2000, the 11 largest carriers achieved an on-time record of 80.2% -- not as good as November's 84.8%, which DOT had attributed to reduced capacity following Sept. 11 -...
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