Culture Must Change With Next-Gen, Says JetBlue’s Chew
A next-generation air traffic control system will do a lot of good for managing congestion and delays, but a change in how the system is used will be key to making it work to its fullest, said JetBlue President and COO Russ Chew. “It’s not just the technology, it’s really how [next-gen is] used,”...
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