America West is starting to reap the benefits of its massive turnaround effort, launched after last summer's operating mistakes led to more than 6% of all flights being canceled and baggage being mishandled for more than eight of every 1,000 passengers. Last summer's on-time performance languished around 60%, but last month the level was 74%, just below its 75% goal, President and Chief Operating Officer Douglas Parker said. The industry average in April was 79%. Despite the ...


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