As executive editor of MRO and business aviation, Lee Ann Shay directs Aviation Week's coverage of maintenance, repair and overhaul (MRO), including Inside MRO, and business aviation, including BCA.
She won the World Leadership Forum’s Aerospace Journalist of the Year Awards in 2009 (propulsion category) and in 2002 (maintenance category), and has been a finalist in other years. In 2017, Lee Ann won the Aerospace Media Awards' Best Future Tech submission.
She holds a B.A. in English and political science from Luther College and an M.A. in nonfiction writing from Johns Hopkins University.
Pratt & Whitney has unveiled “EngineWise” as a new approach to aftermarket service designed to provide more predictive and responsive solutions to customers.
Don Wright, United Airlines' vice president of maintenance operations, spoke with Inside MRO’s Lee Ann Shay in Chicago about how United’s technical operations (Tech Ops) has streamlined its process and structure.
