As executive editor of MRO and business aviation, Lee Ann Shay directs Aviation Week's coverage of maintenance, repair and overhaul (MRO), including Inside MRO, and business aviation, including BCA.
She won the World Leadership Forum’s Aerospace Journalist of the Year Awards in 2009 (propulsion category) and in 2002 (maintenance category), and has been a finalist in other years. In 2017, Lee Ann won the Aerospace Media Awards' Best Future Tech submission.
She holds a B.A. in English and political science from Luther College and an M.A. in nonfiction writing from Johns Hopkins University.
LATAM Airlines Group is more than one year into its new business model aimed at increasing competitiveness against ULCC competitors; the next step involves examining particular aspects of its maintenance strategy.