Think the unthinkable. Consider the grimmest of scenarios. Contemplate a crash. What's your contingency plan for handling an accident or a ditching with survivors on board? Could you execute it, if necessary? Have you ever thought about it?
When Blain Stanley, international operations director at Aircare FACTS Training, begins a class on cabin emergency training for flight crews, he asks the pilots — many of whom have described their passengers as “Type A's” — if they think their charges would be assets or liabilities during an emergency. According to Stanley, the nearly universal answer is the latter.