Alaska Leads Quality Survey; All Majors Improved In 2001
Alaska Airlines led the U.S. majors in the annual Airline Quality Rating (AQR) study, issued yesterday, which found the 11 carriers performed better in 2001 -- both before and after Sept. 11 -- than they did in 2000. The 12th annual survey by the University of Nebraska at Omaha (UNO) and Wichita...
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