U.S. DOT Proposes Mandatory Passenger Compensation

Southwest Airlines
Credit: Michael Ciaglo / Getty Images
A proposed rulemaking seeks to mandate passenger compensation for “controllable” flight delays and cancellations. Within its launch of the proposed rule, the U.S. Transportation Department (DOT) says it plans to define “controllable cancellation and delay,” and in those cases would require airlines...
Christine Boynton

Christine Boynton is a Senior Editor covering air transport in the Americas for Aviation Week Network.

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