Daily Memo: DOT’s Refund Rulemaking Is Too Little, Too Late

Flights canceled board
Credit: Smith Collection/Gado/Getty Images
After two and half years of surging consumer complaints, the U.S. Transportation Department (DOT) has finally released a proposed rulemaking intended to codify requirements for customer refunds when carriers cancel or delay flights. But the final text of the Notice of Proposed Rulemaking (NPRM) on...
Ben Goldstein

Based in Boston, Ben covers advanced air mobility and is managing editor of Aviation Week Network’s AAM Report.

Subscription Required

 

Daily Memo: DOT’s Refund Rulemaking Is Too Little, Too Late is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.

Already a member of AWIN or subscribe to Aviation Daily through your company? Login with your existing email and password

Not a member?  Learn how to access the market intelligence and data you need to stay abreast of what's happening in the air transport community.