Boeing’s Calhoun Cites ‘Quality Escape’ In 737-9 Groundings

Alaska 737-9 door plug hole
Credit: NTSB
Hardware that was installed improperly by supplier Spirit AeroSystems and which Boeing’s quality management system failed to detect is turning up on 737-9s and may have played a role in the Jan. 5 door plug assembly failure on an Alaska Airlines 737-9, comments from Boeing CEO Dave Calhoun suggest...

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