Royal Jordanian gains ISO 9001:2008 for inflight services

Following a successful audit from the International Organization for Standardization Royal Jordanian has been awadred ISO 9001:2008 for its inflight services.

President Samer Majali said that last year the inflight services section was awarded ISO 9001:2000, which is the older version of the new and modified ISO 9001:2008. The newer certification is valid until 2010.

Majali explained that the two-day audit verified quality assurance, systems and procedures, training, cabin crew performance, management representatives, quality control and grooming.

He pointed out that the certificate is an international recognition of RJ's efficiency in offering services, particularly of the personal dealings with passengers.