Passengers vote Emirates as top Middle East airline for experience

Emirates airline has been recognised as the top airline for passenger experience in the Middle East.

The airline was presented with the award at the 2013 Passenger Choice Awards. held at the Airline Passenger Experience Association's annual expo in Anaheim, California

The awards program takes the flight experience directly to the passengers, who can rate their travel experience year-round by way of an online survey at www.passengerchoiceawards.com. Results are tabulated by consumer measurement and information leader, the Nielsen Company. Nielsen is recognized globally for providing market research, insights and data.

"This year's program has seen the most impressive turnout yet, and we have winners from every corner of the globe," said Dominic Green, APEX Events & EXPO chair and Senior Director, Content Business at Thales Avionics. "We congratulate the winners of the 2013 Passenger Choice Awards and remind passengers that this contest is open year-round. Fill out the survey every time you fly!"

The 13 categories of awards ranged from best entertainment options and inflight publication to best overall. In its fourth year, the Passenger Choice Awards are recognized as a leading way to measure industry excellence and to garner direct passenger feedback.

The winners of the 2013 Passenger Choice Awards are:
Best Overall Passenger Experience - VIRGIN AMERICA
Best in Region: Africa - ETHIOPIAN AIRLINES
Best in Region: Americas - VIRGIN AMERICA
Best in Region: Asia and Australasia - GARUDA INDONESIA
Best in Region: Europe - VIRGIN ATLANTIC
Best in Region: Middle East - EMIRATES
Best Inflight Publication - TACA INTERNATIONAL AIRLINES
Best IFE User Interface – VIRGIN ATLANTIC
Best Inflight Connectivity & Communications - NORWEGIAN AIR SHUTTLE
Best Inflight Video - TAP PORTUGAL
Best Cabin Ambiance - SWISS
Best Food & Beverage (in conjunction with the International Flight Services Association) - TURKISH AIRLINES
Best Ground Experience - VIRGIN AMERICA