American Pilot Improvement Program Focuses On What Goes Right

American flight crew
American’s Learning and Improvement Team logs observations of line pilot operations to help determine how flight crews interact and manage both common and unusual tasks.
Credit: American Airlines
A bespoke safety-improvement process that collects and analyzes pilot performance data has expanded American Airlines’ insight on flight crew performance, augmenting existing safety programs by focusing on an adherence to standard procedures instead of spotlighting deviations. Launched in 2018...

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