AIX Hamburg 2019: Millennials will eventually eye luxury over cost

Airlines increasingly talk about personalizing individual passengers’ journeys being the way to draw in more traffic, by making a flight an “experience.” But how does that square with the belief that aircraft seats have become a mere commodity—especially in short-haul travel? JetBlue Technology...
Alan Dron

Based in London, Alan is Europe & Middle East correspondent at Air Transport World.

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