Emirates launch bespoke shuttle service

Emirates' has introduced bespoke transfer shuttles for its First Class and Business Class customers.

With an investment of over AED 73 million, the custom-built, state-of-the-art shuttles will transport First Class and Business Class customers to and from their departure gates, if a flight arrives or departs away from the terminal at Dubai International airport.

With 41 transfer shuttles currently in operation – 15 dedicated for First Class and 26 for Business Class, Emirates’ premium customers can enjoy the shuttles’ stylish interior designed to reflect the ambiance and quality of their onboard experience.

“We are constantly reviewing every touch point along the journey of our premium class passengers, to find ways we can further enhance their travel experience with Emirates,” said Tony Chandler – vice president - product development and operations improvement, Emirates. “With the addition of the new transfer shuttles, our vision is to extended and interpret the luxury of our onboard product in a way that will both delight and exceed the expectations of our discerning customers.”