Airport Lounges: Working To Restore Traveler's ConfidenceLinda Blachly
Airport lounges have been around since 1939—the first one reportedly was opened by American Airlines at New York LaGuardia Airport—for VIPs and recognized frequent flyers to unwind, rest, eat and drink before a flight and during layovers.
In 1966, following a legal challenge, anyone who paid for a membership could gain access to a lounge as a respite from the hustle and bustle of airport terminals.
Over the past 80 years, changes in the aviation industry, airports and passenger needs have driven new lounge innovations. From a brief stopover to a leisurely wait, today’s lounges are designed to not only enrich a passenger’s visit, but also to help airports become more competitive, retain airlines and generate more revenue.
In the post-pandemic era of 2020, airport and lounge designers are being even further challenged to create more of a sanctuary for the COVID-weary traveler, with a focus on safety and hygiene, restoring passenger confidence in the aviation experience.
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