U.S. Airline CEOs Blame Operational Meltdowns On Poor Overtime Take Rate

Airline executives on Capitol Hill Dec. 15 2021
U.S. airline executives testifying before the U.S. Senate Committee on Commerce, Science, and Transportation Dec. 15, 2021.
Credit: U.S. Senate Committee on Commerce, Science, and Transportation
WASHINGTON—The chief executives of American Airlines and Southwest Airlines defended their operational performance in recent months, arguing that high-profile meltdowns were mainly caused by a reluctance of workers to pick up overtime shifts during periods of high stress such as bad weather events...

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