New United CEO Munoz ‘ready to get to work’ after Smisek steps down

Credit: Rob Finlayson
United Airlines’ new president and CEO Oscar Munoz said he will focus on customer service and cost discipline, but offered few specifics on his first day at United’s helm. Munoz, formerly the president and COO of rail and intermodal giant CSX Corp., was named CEO of United parent company United...

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