Unbundling some aspects of travel to self-service, such as bag tagging, can allow airlines to offer human assistance, when needed, as an ancillary.
Credit: Denver International Airport
Ancillary fees have become a significant part of how almost all airlines generate revenue. In the air transport business, they really started with budget airlines like Ryanair in Ireland and Spirit Airlines in the US, which offered passengers the cheapest base ticket along with optional fees for the...
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