Air passengers are demanding better access to technology to improve their travel experience according to a new survey from the International Air Transport Association (IATA) but airlines passengers in the Middle East are the most disgruntled in the world with baggage collection services, according to the survey.

GE Aviation has completed the initial ground testing of the first full GE9X development engine, which will become the world's largest commercial aircraft engine and will power Boeing's 777X aircraft.

Jazeera Airways has launched its WhatsApp phone number for all Jazeera passengers and interested customers.

Shifra has equipped Gulf Air with e-mail security solutions from Proofpoint.

Emirates has signed an agreement with Thales to equip its Boeing 777X fleet with Thales AVANT inflight entertainment system.

Panasonic Avionics (Panasonic) has launched ZeroTouchTM service- its innovative service that simultaneously gives airlines real-time visibility into performance, improves the efficiency of its maintenance operations and also enables data transfer of passenger-facing content to an aircraft to improve the passenger experience.

Inmarsat has signed an MoU to appoint Honeywell as distribution partner for new aviation safety communications service.

The UAE's General Civil Aviation Authority (GCAA) has unveiled its 2017-2021 strategy plan to guide the industry's development within the Emirates, writes Barbara Saunders