JetBlue, Binter Start Digital Maintenance Communication Tool Trials

Credit: Embraer

FARNBOROUGH—JetBlue and Binter will use Beacon’s digital collaboration tool for maintenance event communication.

The platform is designed to simplify communication between maintenance controllers, schedulers and technicians by replacing emails and phone calls with a digital tool with which maintenance event information can be shared and recorded to serve as a shared knowledge base.

“We have long been waiting for a solution that accelerates aircraft return-to-service by helping our workforce to be even more coordinated, and reducing the complexity and pressure they are dealing with as we enhance the knowledge management of the operation,” says Alvaro Espinoza, JetBlue’s maintenance director. 

JetBlue plans to roll it out initially at its bases in New York and Boston, then expand it to other airports.

Binter Canarias, the flag carrier of the Canary Islands, will start a Beacon trial in September with five Embraer 195-E2s to quicken aircraft maintenance turnaround times.

Beacon is a new business incubated within EmbraerX.

Lee Ann Shay

As executive editor of MRO and business aviation, Lee Ann Shay directs Aviation Week's coverage of maintenance, repair and overhaul (MRO), including Inside MRO, and business aviation, including BCA.