Raising the Bar: Signature Launches New Talent Acquisition Initiatives

Signature Aviation is already the largest network of private aviation terminals in the world. So how does the industry leader company plan on raising the bar for itself? By proving it is also the most hospitable to customers and team members. Signature is focusing its resources on transitioning from a transportation company to a world-class hospitality organization. The approach is a paradigm shift that is redefining the private aviation experience.

The Road from Transportation to Hospitality

A recent rebrand makes clear that Signature is taking a fresh, modern approach to enhancing the journey for private aviation travelers. "We're striving to be the most innovative aviation network that moves the world forward. We can only do so by bringing in the best people with diverse experiences. That's why we're aligning all our resources around delivering an exceptional experience for all who make Signature part of their journey – whether that be through travel or employment," explained Amy Alexy, Chief People Officer. "By ensuring every aspect of our business is intentional, we are delivering on our promise to be a force for good for our team, our customers, and our communities."

Hiring the Right People

The company recognizes that living and breathing a hospitality mindset starts with its people, so it is imperative to ensure new employees connect to the culture. To do this, Signature has made significant investments in resourcing and technology to re-imagine the talent proposition.

Signature believes it's their people who create the experiences that matter most to customers, so its recruitment strategy is centered on ensuring candidates receive a best-in-class experience, too. This keeps candidates up to date on their application status at every step of the way and accelerates the time from application to interview. "We want our candidates to experience our culture as they move through the recruitment process, so we've put the same care into that as we have in our customer experience," says Melissa Chapman, Vice President of Talent.

Leveraging New Technology

Signature continues to invest in new AI technology that enables the Talent Acquisition team to stay ahead of the ever-changing candidate market and aviation environment. The team is constantly looking for ways to accelerate putting opportunities into the hands of existing team members and the markets it serves. "New technologies are helping us elevate the recruitment experience and expand our reach," enthuses Chapman. "It's enabling us to link together talent and opportunities in our hardest to fill markets and leveraging previously untapped sources."

Positively Changing Communities

A robust community impact program called Signature Serves is another way Signature is ensuring team members around the globe feel engaged.

"We need our team members to showcase what it means to be part of Signature and that starts with empowering them and the communities they touch every day," emphasizes Alexy. Through Signature Serves, the company can shine a light on the areas where it's dedicating resources, including local communities, veterans, and the next generation of aviation.

As Alexy notes, a job at Signature can be the pathway to an incredible career. "Signature attracts candidates from all backgrounds and experiences. Aviation is an extraordinary industry, with unlimited growth potential. From roles in the fast-paced operation, to those across the support divisions, the opportunities available to our team members are vast. Our roles teach team members tangible skills that help them grow, both personally and professionally. And the sky is the limit, literally – many of our managers and executives started out working on the ramp or as customer service agents, and now they're soaring."

View Signature's current opportunities here.