Vietjet Prepares To Recapture International Market Share

Vietnam-based Vietjet in November operated Vietnam’s first commercial tourist flight from South Korea to the Vietnamese tourism island of Phu Quoc after nearly two years of border closures, marking the airline's return to international skies.

As Vietnam’s largest airline by the total number of passengers transported domestically, Vietjet is ready to take back its share on the global aviation map. The flight carried more than 200 tourists from Seoul to Phu Quoc under Vietnam's pilot 'Covid-19 vaccine passport' program. ​

Speaking at the flight welcome ceremony, Vietjet Managing Director Dinh Viet Phuong, said: “Following Vietnam’s ‘Live Fully' campaign, Vietjet has been more than ready to resume our entire international services to welcome tourists back to Vietnam. We are committed to always offering new flight services and travel experience on our flights".

To adapt to pandemic situations, the airline has implemented various new business solutions, created new value-added revenue-enhancing projects for the future, developed aviation services and strengthened its cargo transportation business. It has also developed new packages of products and services that combine air tickets with leisure travel, testing programs, and health insurance to protect customers on Vietjet flights.

Previously, the airline also implemented many programs to optimize operating costs by flight hours while obtaining positive negotiation agreements with key aircraft manufacturers and lessors to reschedule payment terms under the current market’s situation. The airline has achieved significant progress to reach amendments that satisfy related parties. It will continue to proactively propose payment schedules that are proportional and fair to all lessors and suppliers in line with its finance conditions for stable recovery and substantial development.

Vietnam’s aviation market is slated to fully reopen in December 2021. Throughout the pandemic, Vietjet has invested in and completed a comprehensive IT application and digital transformation program. It has built and implemented features on the Mobile App and website for customers to provide testing and vaccination declarations. The airline has launched test certificates directly on its website: www.vietjetair.com. It has implemented QR code check-in facilities at airports and introduced guidelines for health monitoring and prevention of epidemics. In addition, it has introduced yoga exercises and antibacterial hygiene practices on its domestic flights to protect passengers.