Southwest Works To Climb Out Of A Deep Hole

Southwest Airlines jet in snowstorm

Weather-related problems snowballed into thousands of Southwest Airlines cancellations in December.

Credit: Southwest Airlines
A Christmas holiday operational meltdown of historic proportions broke the hearts of countless people who rely on and work for Southwest Airlines. As the carrier with the congenial reputation—its stock symbol is LUV—shifts to repairing the damage, history may provide some guidance. Recent large...

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