Airbus tackles airport inefficiencies with Agnet Turnaround

Airbus has released a report highlighting the pressure on airport operations, focusing on the Middle East, and how its Agnet Turnaround is built to address the challenges.

The Middle East is home to some of the world’s fastest growing and busiest airports. With regional air traffic volumes climbing, major expansion projects underway, and an increasing push for operational excellence, the pressure on airport operations is immense. Central to this complexity is communication or rather, the lack of seamless, secure, and real-time coordination across key stakeholders.

Airports in the region often struggle with fragmented communication systems. Ground crews, airport staff, control centres, and airlines typically rely on separate channels, leading to information silos. This lack of integration slows down decision-making, introduces delays, and creates avoidable operational friction. The result? A compromised passenger experience and higher operational costs due to inefficiencies.

Agnet Turnaround

Airbus’ Agnet Turnaround is built precisely to address these challenges. It offers a unified, secure communication platform that enables all parties, from apron workers to airline coordinators, to collaborate on a single, mission-critical system. Whether it’s updating flight statuses, monitoring ground operations, or responding to unexpected changes, Agnet Turnaround allows instant, secure, and reliable communication.

By breaking down communication silos, Agnet Turnaround enhances coordination between airports, ground handlers, control centres, and airlines. This improved collaboration reduces delays, minimises disruptions, and supports leaner, more agile operations. Agnet Turnaround users enjoy significant and quick financial benefits through the digitalisation of their operations, from resources management to invoicing capabilities, while increasing the productivity of operational teams. The platform’s automation capabilities, including real-time task assignments and automatic group creation based on flight numbers, streamline operations further and ensure that the right people get the right information at the right time.

Security is another cornerstone of the solution. Agnet Turnaround complies with the highest security standards, protecting sensitive operational data and ensuring that communication stays within trusted, authorised parties. This is particularly vital in a region like the Middle East, where airports are not only transportation hubs but also strategic national assets.

As airport ecosystems grow more complex, legacy systems simply cannot keep up. Airbus’ Agnet Turnaround brings clarity to the chaos enabling airports to operate with the efficiency, transparency, and speed demanded by today’s aviation landscape.

A Vision for Smarter Airports

“Agnet Turnaround represents a transformative approach to communication in airports, where seamless coordination and real-time collaboration are essential,” said Thibaut Faivre, Head of Sales and Programme Delivery for Public Safety and Security in the Middle East, Africa, and India at Airbus. “In today’s high-stakes environment, where every second counts and every delay has a cost, the ability to connect all operational actors on one secure platform is no longer a luxury, it’s a necessity. With Agnet Turnaround, we are enabling faster responses, reducing disruptions, and ultimately improving the passenger experience from tarmac to terminal.”

The Middle East in particular is poised to benefit. As regional hubs invest in mega-terminals and aim to become global benchmarks of efficiency and innovation, the underlying systems must evolve accordingly.

“Our airports are expanding rapidly both in physical size and operational complexity,” Faivre continues. “Agnet Turnaround is a forward-thinking solution that meets the growing demand for operational efficiency and sustainability in a rapidly evolving air transport industry. It equips airports with the tools to manage high volumes of air traffic with precision, security, and agility, all while maintaining a focus on the end-user experience.”