The past three years have seen massive change at Lufthansa, one of the Big Three carriers in Europe, culturally, strategically, and in terms of management. Following the departure of Christoph Franz, the group’s new CEO, Carsten Spohr, faces numerous problems. Perhaps the biggest is how to transform the airline fast enough to adapt to market demands.  Spohr, 47, took over from Franz on May 1. Most of his professional life has been spent at the airline, so he is deeply rooted in ...


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