As the March 16 investor day at United Technologies Corp. (UTC) was underway, UTC Aerospace Systems President David Gitlin took the stage with a notable spring in his step. For a division head facing mounting business pressures, Gitlin seemed appreciably upbeat despite knowing he was about to be publicly interrogated. Analysts were primed to ask about the supplier’s contentious relationship with ultraimportant customer Boeing, as well as UTC’s record-breaking but incomplete ...

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