Flying on the Boeing 787 is one of the most sought-after experiences in today’s air transport system—that is the message from airlines operating the new twinjet on a growing network of routes around the world. This, of course, was Boeing’s goal from the start of the program a decade ago, but getting there has not been easy. The 787’s troubled development, production and entry into service is well-documented (see interactive feature) and the company learned bitter ...

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