On-time performance and baggage handling at its Philadelphia hub appear to be the linchpins in US Airways’ strategy to become a more efficient and reliable airline. Executives said in Tempe, Ariz., that the carrier’s mantra this year will be reliability, convenience and appearance. They said that focusing heavily on improving operations at Philadelphia will be the key. In addition, the airline is establishing what it calls “satellite headquarters” in Philadelphia. It expects to add ...
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