GENOA—Sukhoi must create a tailored support system capable of meeting the specific requirements of a variety of regional operators—costumers who demand auxiliary support, out of the door service, competitive prices and a quality guarantee. These are, according to Alessandro Franzoni, CEO of Superjet International, the keys to crafting a successful aftermarket service for the Sukhoi Superjet 100, the 95-seat regional aircraft being developed by Sukhoi Civil Aircraft Co. (SCAC), the civil arm ...

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