And now comes the hard part. For decades, managing programs in the aerospace and defense world—especially for the U.S. government—meant simply just trying to run them well and delivering what was promised. Yet, as far back as the Packard Commission of the 1980s, the lament has been that the Pentagon, NASA and other federal agencies inevitably disappointed because programs fell short of original requirements, yet still came in late and over budget. Nowhere else, and certainly not in the ...


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