At first glance, you would think logistics at PDQ Air Spares would be fairly simple. The Hampshire, England-based distributor of spare parts does very little outbound shipping. Its airline customers use their own freight agents to manage order shipments. Nor does PDQ handle its own inbound shipments; it outsourced that function to B&H Worldwide. The third-party logistics provider negotiates rates and schedules shipments with carriers such as FedEx, DHL and UPS for PDQ. At the same ...

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