More than 15 years ago, the FAA chartered a human factors team to look into the causes of a spate of accidents that involved crews trying to function within highly automated cockpits that had been introduced by a new generation of aircraft. The Flight Safety Foundation published the results of that initiative in 1996 and noted in the report that one key issue centered on the disconnect between pilots and the airplane, often expressed by crew members as “Why did it do that?” or “What is it ...


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