The U.S. Transportation Department (DOT) fined Delta Air Lines $750,000 after concluding that, for the second time in four years, the carrier violated rules regarding passengers who are bumped from flights. But Delta can offset $425,000 of the fine by investing that money in portable tablets and other improvements to its denied boarding system. Delta customer service agents will use the tablets at airport gates to record decisions by consumers acknowledging the acceptance of voluntary ...
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