Regarding “Promises to Keep” (AW&ST April 9, p. 44), both ideas—the continuing development of proprietary inflight entertainment (IFE) systems and the commercial airlines racing to install them in their fleets—are ridiculous. Most passengers own IFE devices such as laptops, MP3 players, smartphones and/or tablets. Paradoxically, airlines struggle to cut costs yet continue to pursue pricey IFE systems, which can increase fuel and maintenance outlays. Airlines should focus on boosting ...
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