As economy class becomes denser, airframers, equipment manufacturers and carriers are endeavoring to help passengers forget about narrower seats and shorter pitch. They are using less aggressive lighting, state-of-the-art inflight entertainment (IFE) systems and connectivity and softer seating to improve the overall passenger experience. Some breakthrough ideas, such as ultralight seats and dimmable windows, have failed to catch on, however. “The trend for thinner seatbacks has ...

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