You are a global MRO provider home-based in temperate North America or Western Europe. One of your shops is located in a tropical emerging market where your local workforce spends an average of 2 hr. on the road just to get to work. Is the human factors approach at your home base really effective in this environment? One of the key trends in commercial aviation over the past decades has been globalization. This has applied as much to OEM supply chains as to operator alliances. Similarly, ...

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