Majors Improve On-Time, Baggage, Complaint Rates In September

DOT's monthly consumer report for September showed improvement for the ten largest airlines as a group in on-time performance, mishandled baggage and passenger complaints. The majors' on-time arrival rate was 85% for the month, up from 78.7% in September 1996 and 78.6% in August 1997. TWA had the...

Subscription Required

 

This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login

 

Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.